Returns & Exchanges
At Verano Hill, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return window for all unworn items with original tags attached. Our streamlined process ensures that your exchange or refund is handled with the same care and speed as your initial order.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all labels and protective bags are included to maintain the item's condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing